Duke Regional launches new electronic medical record

136710c_galbraith_katie_hirezBy Katie Galbraith, interim president

On Saturday, March 1, Duke Regional Hospital will launch a new electronic medical record technology. Called Maestro Care, the state-of-the-art technology will mean “one record, one patient, one system.”

Maestro Care will replace more than 100 clinical information systems and create a single electronic medical record of patients’ personal health and healthcare history within Duke Medicine. The secure record can be accessed by patients’ care teams at Duke Regional and anywhere within Duke Medicine as well as by affiliated and referring physicians. That means better coordination, faster communication and enhanced safety for patients.

The new system also provides patients a better way to access their health information. Duke MyChart allows secure online access to request prescription refills, send private messages to a patient’s physicians, view test results quickly and receive easy-to-read billing statements.

This is a significant and exciting step for our hospital, our patients and the community. For more than 37 years, our team at Duke Regional has promised to provide the highest quality care to our community. Launching Maestro Care will help us deliver on that promise—today and for many years to come.

The launch of Maestro Care at Duke Regional is the final step in Duke Medicine’s phased transition to a single, comprehensive electronic medical record technology. Learn more about the new system at dukeregional.org/maestrocare.

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